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Have a question about your order, sizing, or our products? We're here to help — reach out and our team will respond within 24 hours.We'd Love To
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Whether you have a question about fit, materials, shipping, or want to place a custom order — our team is ready to assist. We take pride in providing personal, responsive service to every customer across the UK.
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Common Questions
We ship within the United Kingdom only. Standard delivery takes 5–8 business days. Free shipping on all UK orders.
Yes — we offer hassle-free returns within 30 days of delivery. Items must be unworn and in original condition with tags attached. Your statutory rights under the Consumer Rights Act 2015 are always protected.
Yes! We offer made-to-measure jackets. Email support@blackstonejackets.co.uk with your measurements and we'll guide you through the process.
We use premium full-grain genuine leather sourced from trusted tanneries. Each hide is carefully inspected for quality before crafting begins.